Irving Wladawsky-Berger
A collection of observations, news and resources on the changing nature of innovation, technology, leadership, and other subjects.
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Month: July 2006
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If you look at IBM’s business last year, services revenues were roughly 55%, while systems (hardware) and software revenues were around 25% and 20% respectively. But services constituted around one-third of the company’s profit, for a very simple reason. Systems and software products leverage technology assets and apply engineering principles to improve quality, scale-up capacity,…
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Last week, the Subcommittee on Technology, Innovation and Competitiveness of the Senate Committee on Commerce, Science and Transportation held hearings on high-performance computing. I had the honor to be one of the witnesses that testified before the Subcommittee and its chairman Senator John Ensign. I submitted my written testimony in advance, which I then summarized…
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Throughout most of my career, I have been quite involved in strategy. I have thus been able to observe from first hand experience how the nature of strategy in the IT industry has changed over the last twenty five years. Most apparent is the increasing pace of change in information technologies and in the marketplace. …
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I have become increasingly convinced that good customer service is the key way for a business to differentiate itself and stand out in our increasingly global, commoditized and hypercompetitive world. But, as is usually the case, "standing out" can cut both ways, so the other side of this coin is that in a world full…
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I recently attended a lecture by Eric von Hippel on Democratizing Innovation. Von Hippel is Professor at MIT’s Sloan School of Management and Head of its Innovation and Entrepreneurship Group. The lecture was based on his book of the same title, which is also available as a free download. In his own words: "When I…