IWB Blog
A collection of observations, news and resources on the changing nature of innovation, technology, leadership, and other subjects.
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Category: Technology and Strategy
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For the past few years, one of the biggest questions surrounding AI agents has been whether they could actually perform useful enterprise work. That question has been increasingly answered. They can. The more difficult questions have now shifted from technical capability to organizational deployment. Can enterprises trust agents to act on their behalf? How should…
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Will AI eventually replace software developers? Over the past few years, predictions have ranged from “The End of Programming,” which argued that “The end of classical computer science is coming, and most of us are dinosaurs waiting for the meteor to hit,” to claims that “ChatGPT Will Replace Programmers Within 10 Years.” But something more interesting…
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On August 11, MIT Nobel laureate economist Daron Acemoglu published his latest book, What Happened to Liberal Democracy?: Remaking a Politics of Shared Prosperity. For much of the second half of the 20th century, liberal democracy appeared to be remarkably successful. Economic growth raised living standards across broad segments of society, technological advances created new…
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Artificial intelligence is rapidly spreading across the enterprise. Employees are using AI tools to improve their productivity, companies are launching pilots across a growing number of business functions, and executives are investing heavily in AI initiatives. Yet for most organizations, a major gap remains between experimenting with AI and making it a core operational capability.…
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Artificial intelligence is often discussed in terms of faster economic growth, higher productivity, and greater corporate profits. But those are not the only outcomes that matter. Another very important question is whether AI will actually improve human welfare by broadening opportunity, strengthening institutions, and raising living standards across society. That question is at the heart…
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When I began writing a weekly blog in May of 2005, I expected that artificial intelligence would someday become one of the subjects I would write about. I didn’t expect that AI would eventually become my editor. Writing each weekly post takes many hours. Before I write a single sentence, I spend considerable time thinking…
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Open AI models present an intriguing economic puzzle. They can often deliver performance approaching that of leading proprietary models at a fraction of the cost. Yet enterprises continue to overwhelmingly favor closed, proprietary models — and by some measures, their share of enterprise AI spending is actually increasing. Why is that the case? The answer…
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“Much of the effort and attention around AI for the last several years has been around technical developments,” wrote Babson College professor Tom Davenport in a recent Substack post, “The AI World Moves Toward Organizational Deployment.” “New model announced! New benchmark surpassed! New contract for massive data centers! New world-class technologists hired! You know the…
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A couple of weeks ago I posted “Why AI Can’t Replace Software Engineering,” a blog in which I discussed an important distinction that is often overlooked: software engineering is not synonymous with programming. I keep coming back to this topic because, in my opinion, the difference between programming and software engineering offers a particularly concrete…
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On May 5, 2012, I gave the commencement address at Penn State’s College of Information Sciences and Technology. Then Dean David Hall offered me excellent advice on what makes for a good commencement speech: make it personal, tell us about yourself and your background, share a few lessons you’ve learned over the years, and keep…