Throughout his book, "The World is Flat," Tom Friedman asks people he meets around the world where they were when they first discovered that the world was flat; that is, when they realized that something profound was under way that promised to change all aspects of business, society and their personal lives. The "something profound" Tom Friedman writes about is the "flattening of the world" i.e., the linking together of people, processes and information everywhere, made possible by advances in technology, standards and market conditions, that is creating a worldwide collaborative platform for innovation in the 21st century.
As I read the book, I kept wondering how I would answer that question. I had had quite a number of such "flat world" moments of recognition in the early days of our Internet Division. In February of 1996, for example, we decided to set up a Web site so people could follow the first chess match between Deep Blue, our chess playing supercomputer, and then world chess champion Garry Kasparov. The Internet and World Wide Web were just beginning to take off out there, and we honestly thought that very few people would be accessing an obscure Web site featuring a chess match, so we hosted it on a small Unix server under the desk of Dave Grossman, one of the pioneers and heroes of IBM's Internet efforts.
As it happenned, Deep Blue beat Garry Kasparov in the first game of the match, on February 10, 1996. This being the first time a computer had won a chess game against a reigning champion, the news was reported all over the world and newspapers and Web sites gave out the URL to our site so people around the world could follow the rest of the match. Well, our little Web site, being obscure no longer, was flooded with traffic it had not been designed to handle and promptly crashed. We made some frantic phone calls to our supercomputer lab and got them to lend us one of their parallel supercomputers (a cousin of Deep Blue, as a matter of fact). Dave and his team stayed up all night, ported the now famous Deep Blue Web site to the parallel supercomputer, and we were able to accomodate all the traffic that came our way throughout the remainder of the chess match, which Kasparov eventually won 4 - 2. (Of course, as everyone knows, it was but a temporary victory. In the rematch between Deep Blue and Garry Kasparov in May 1997, Deep Blue proved victorious.)
This was a genuinely thrilling event -- but to tell the truth, it didn't spark the epiphany Tom Friedman is describing. For me, that was actually a "smaller", more intimate moment. I honestly do not recall the exact time but it was around the late summer days of 1996. I was attending a meeting in Tokyo, and had arrived the day before from New York. Not surprisingly, given the 13 hour difference, I was up in my hotel room around 4 am, and doing e-mail which I had just downloaded over an Internet phone connection. I was thinking about the Mets baseball game being played back in New York where it was 3 pm, and reconciling myself to the fact that I had no way of getting the game on Japanese TV or radio from my hotel room.
But then . . . I remembered. Live baseball radio broadcasts were starting to be available over the Internet, at the time for free. I found the right Web site, clicked on the URL . . . and there I was, in my hotel room in Tokyo at 4 am, drinking green tea and listening to the live Mets game back in New York, just as I had wistfully wished moments before.
My wish was fulfilled. It felt like pure magic. All of a sudden, the world had shrunk, grown flatter and become incredibly personal.
I don't remember a specific moment when the world suddenly seemed flat, but I can see how it gradually got less curved.
Back in the early 90s I can remeber we'd be on holiday on the Greek islands waiting for the English language newspapers to be delivered, 2-3 days after they were published. This year, I've been away working in Israel, sat on my hotel balcony listening to my football (soccer) team playing in a local English derby game, live.
The thing that always gets me, is just how quick these things happen. Can you imagine paying over the odds for 3 day old news anymore? Yet that was only ten years ago.
Posted by: Darren Shaw | July 18, 2005 at 04:25 PM
For me it was May 1996; I was 18 and on the verge of graduating from high school. My dad had just bought me my first GUI-based computer (sadly not an IBM; rather a Packard Bell running Windows '95). I had a good friend who was an exchange student from Germany whose family came over to visit the US with her before she went back. At the time, I was really starting to become interested in computers and it turned out that my friend's brother was a computer science PhD student in Berlin. He said that he wanted to show me a program but it was on a computer in Germany. He proceeded to connect to the Internet and telnetted into his computer server at his university in Germany. He typed commands (which slowly echoed back over the 14.4 kbs modem) and ran the program.
I didn't realize what he was doing at first, so when he told me that he was typing commands on a computer in Germany, it totally blew my mind because he was using my meager computer with no special software - just an Internet connection and the simple DOS-based Telnet program. The world all of a sudden felt a little smaller.
Posted by: Bill Higgins | July 18, 2005 at 07:39 PM
I remember the first time I used the Internet. I was a teenager. It was amazing! All at once I could chat with a lot of people coming from places I did not even hear about. My world was Italy. I didn’t want to chat on international chartrooms since the language was still a barrier. Through the Internet I got to know so many people all over my country; this gave me the chance to visit beautiful places that probably I wouldn’t have visited. I discovered a country, mine, that is so diverse and beautiful. I have to say, it was great. But then something happened. I realised that I was spending too much time on the Internet. This was affecting my social life and therefore I decided to give up with the Internet for a while and I joined a youth voluntary centre. I spent six years in that centre and I think I have learnt many lessons that will keep me company for all my life. Probably the most important lesson is that we are all different. We all speak different languages even when we speak the same language. We can live the same experience and then we feel completely different emotions. Why do I say this? Well, sometimes I have the impression that we don’t notice that there is a lot of diversity just round the corner; we only need to pop out and meet it, and we will have “flattened the world”. I like technology. I need it. It is like my father’s car. When I was in Italy I used to drive it to go the voluntary centre. How many memories I can recall. The issue here is that a car does not decide where you have to go and whom you have to go with. So I think that we flatten the world everyday when we decide to drive somewhere we do not know in hopes of discovering something.
Darren said “This year, I've been away working in Israel, sat on my hotel balcony listening to my football (soccer) team playing in a local English derby game, live”.
I do the same Darren. I try to find in England whatever reminds me of my land. I read Italian newspapers on the Internet to know what is happening in my country. But sometimes I get up in the morning, turn the radio on and listen to the news in English. Then I go to university and everything around me is so different. When it gets dark and I go out with my friends everything is different again: the way people enjoy themselves, the way they express affection to me, everything! And I think: “…wow, it is still exciting like when I first came to this country”. I do like to read my Italian on-line newspaper but I could not do without with the excitement I feel when someone says or does something that I do not understand. It makes me feel like a little Columbus who has discovered another unknown part of the world.
Posted by: Vincenzo Graziano | July 24, 2005 at 10:17 AM
For me it was 1986 when I was in Lansing, Michigan discussing public policy with State Legislators and using what happened in Sweden a few hours earlier to help put the issue into a more complete perspective.
It had an impact on all of us.
Posted by: Chris Caine | August 06, 2005 at 09:01 PM
For me, it was the summer of 1993, when I was a summer student for the National Research Council of Canada. In my e-mail appeared an announcement that Andrew Wiles had proven Fermat's Last Theorem (or, at least he thought he had). The fascinating part (I admit, the math was a little beyond me) was looking at all the places that e-mail had been, as recorded in the headers. Princeton, Stanford, Cambridge (UK and MA) and on and on. All these people who knew someone who knew someone who knew ... eventually me.
Posted by: Kari Halsted | August 15, 2005 at 04:56 PM