“Agents will be embedded in business processes with direct impact on operations, data, and compliance,” wrote Eric Broda and John Y Miller in “KYA — Know Your Agent,” a recent article in their Agentic Mesh Substack. Broda is the founder of Broda Group Software, co-founder of The Agentic Mesh Company, and co-author of Agentic Mesh, a book published in February 2026; Miller is an Agentic AI Systems Builder and Podcast Host.
What Is KYA and How Does It Work?
In the early days of the digital economy, organizations learned that trust could not be assumed — it had to be engineered. That realization led to the development of frameworks like Know Your Customer (KYC) and Know Your Business (KYB), thus enabling institutions to verify identities, manage risk, and operate at scale in increasingly complex environments. “KYC and KYB exist for a simple reason: when a bank or regulated firm lets someone open an account, move money, or access sensitive services, the firm needs confidence about who is on the other end and what risks they bring.”
A similar challenge is now emerging, but with a new kind of actor: AI agents. “Agents will be embedded in business processes with direct impact on operations, data, and compliance. This creates three engineering requirements: limit what the agent can do, record what it did, and explain why it did it.”
In the emerging age of AI, enterprises face a fundamental question: how do you establish trust, accountability, and controls when the “actor” is no longer a person or an organization, but an intangible asset, i.e., software acting with increasing autonomy?
Know Your Agent (KYA) is one answer to that question. It extends the principles of identity, risk management, and governance from people and institutions to AI agents operating at scale — ensuring that their behavior is transparent, auditable, and aligned with organizational objectives. (more…)
