« A Very Tough Balancing Act | Main | Reflections on Empathy »

July 27, 2009



Why a surprise? Profit/capital investment total is a measure designed to compare return on capital investment of heavy industry. Measuring service or research indsutry investment is going to be a different matter. The insurance industry never used it - see A. M. Best Review over 75 years of rating insurors

You could have looked at AIG over the last twenty years to see that their Returns to Talent was fantastic after Japanese management took over.

The comments to this entry are closed.